4/02/2011
Hoover SteamVac Carpet Cleaner with Power Brush and Tools, FH50035 Review
Average Reviews:
(More customer reviews)I have had 2 Bissel carpet cleaners, and while they do an ok job of cleaning, I am very disappointed with the fact that the spray system on both of them died very early and I am forced to manually disperse the solution. I wanted to buy yet another carpet cleaner so that I wouldn't have to do this anymore and was determined not to get another Bissell because of this.
So with all the hype about "steam cleaning" from other products that you see on TV, I decided to go with the Hoover "SteamVac". Sadly, I did not purchase it on Amazon, because I could have returned it, but instead I got it with credit card points, and can therefore not return it.
For starters, there is NO STEAM whatsoever from this unit. As far as I can tell, it doesn't even have any kind of heating unit at all, relying instead upon the hot tap water that you supply. Now I don't know if Steam is the magical power that TV suggests, but if you're going to call your product the "SteamVac", it should use steam!!!
Next, this unit has some of the cheapest quality construction of any device I have ever seen that was worth more than 5 or 10 dollars. While I do prefer having two chambers, one for clean water and one for dirty water as opposed to Bissell's "bladder chamber" design, that's about the only positive feature this unit has. The "overflow protection" consists of a wide blue plastic cylinder that is supposed to "float" up and seal off the chamber whenever there is too much water in it. Unfortunately, it only takes a slight bump when the unit is empty to make it pop up due to the vacuum that it requires you to continuously shut the unit off, wait for the motor to stop, let it drop, then turn it back on. Now the handle release lock, instead of having some kind of smooth gear release mechanism like any other kind of vacuum or carpet cleaner, instead has this super cheap plastic simple "catch" that is mounted 6-7" off of the ground, that half the time when you release it causes the overflow cylinder to pop up, causing you to repeat the procedure.
The hose is very thin and narrow and doesn't sit very well on the machine, and you can't simply take it off and start using it, you have to remove a cover and manually plug it in to the dirty water basin, and you have to connect the solution line to the side of the unit via this dongle which just hangs there loose whenever it isn't being used. There is not a single piece of this unit which does not seem to be extremely cheap and likely to break.
After you get past the lack of quality and you start to use the machine, it is terrible. I will say this for it, the solution dispenser works very well, but after you've got it down on the carpet, even when the overflow protector isn't stopping your suction completely, it just doesn't seem to ever pick up the water all of the way. I spent ½ hour cleaning a 3x3' spot and left it to dry, and the next day it's still wet, and after several days the carpet is noticeably darker there. I tried it again and the same result. I tried it again and then vacuumed with my Bissell and then it was fine.
I think this may be the first scathing review I have ever left for any product, but this unit is absolutely terrible, I will never look to Hoover ever again, and I advise you not to either!
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The Hoover SteamVac Carpet cleaner is designed to revitalize carpets through washing, removing dirt, and drying quickly and effectively.Its deep cleaning power brush cleans high traffic areas to keep carpets looking like new.Complete with On-Board tools, this cleaning powerhouse tackles tough to reach areas.
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