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(More customer reviews)My 82 year old parents bought a Kirby Sentria from two door-to-door salesmen (Jeremy & Tyson). If I'd had ANY idea they were considering this, I would have told them to STOP & kick them out. The sales techniques are high-pressure -- I had a Kirby experience years ago & after FOUR + hours of saying, "No, I'm not interested. No, I can't afford it. Etc" I finally said, "You pack up & leave my home or I'm calling the police to remove you!" That was the ONLY way I could get rid of him! That is their sales technique. Pressure & arm-twisting. If you have elderly parents, I highly recommend spending a dollar & putting a "No Soliciting" on the door.
As for the product, I've been watching their home while they are on vacation & my sister & I wanted to do some cleaning before they get home. I had been making a flannel blanket & this heavy piece of junk won't even pick up the lint!! It SUCKS but NOT in the positive way that a vacuum should. Frustrating! It simply does not do the simplest cleaning of the carpet in a satisfactory manner. Then there are the issues of attachments -- you have to take the thing apart in order to attach the hose for dusting. I am very savvy with technology & machines & this thing had me angry & frustrated beyond description. I can only imagine the frustration my parents will experience when they start to use this. My under $200 Dirt Devil is FAR superior to this product & significantly more user-friendly.
I called Jeremy & spoke with him at length & he said, "We don't get complaints." Yeah, right ... well, I will be contacting Utah's Attorney General & I will also be contacting the community in which it was sold to see whether or not solicitors are required to have a permit. If they did not have a permit to solicit & it is required ... I'm going after them.
They paid nearly $1000 for this cumbersome, useless vacuum -- what a rip-off! I don't know how people can sleep at night when they are ripping off the elderly.
What would make me happy? If they would come & take this back & give my parents their money back. I will also being contacting the credit card company to see if there is any recourse via that avenue.
Three days is in no way long enough to check this out. Even with lots of cars you get 60 days to determine whether or not it's a good fit.
Click Here to see more reviews about: NICE Kirby Sentria Upright Vacuum LOADED W 5yr Warranty
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