Average Reviews:
(More customer reviews)The 2nd rug came in 2 weeks after the 1st one (march 16th) when it was supposed to be here by March 5th!...it came with with 8 deep creases! that I am STILL trying to iron out manually! I ordered them to avoid a penalty fee from my building, its regulation to have rugs or carpet on a certain percentage on the floors, I ordered the 2 rugs to avoid the high penalty fee, I specified the date my super would be inspecting the apartment, and they missed the specified date by a week off! I got a penalty fee due to their service.customer service was very nice via email, answered typically within 24-48 hours.. but also offered (bribe) 10 bucks to give them 5 stars and positive feedback due to their shipping error for the 2nd rug. then $20. and I asked about why the rug doesnt seem like the proper size? they said the rug is closer to 5 feet by 7 feet not actually 5'x8' as advertised here. avoid doing business with them. if service is bad and they offer you a rebate dont take it, tell people about any mistake they make. I dont see myself ordering anything from this place again. I am most upset about the 2nd rug coming late costing me a lot of money for the penalty fee and the fact the rug STILL has creases in it, i dont know how they take care of their rugs, but my 2nd one was not properly taken care of. Definitely could have done without that experience!
Click Here to see more reviews about: Traditional Area Rug, Home Dynamix Royalty 3ft 7in by 5ft Black.
BelgiumThe beautiful traditionally styled Royalty Collection is the perfect choice for that classic look. Soft and plush 100% heatset polypropylene yarns give these rugs a warm feel. Easy to care for and durablemakes this collection a true value.
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